IoT needs human intelligence

Why the biggest value of the IoT comes from combining it with human intelligence.

Lately we’ve been hearing a lot about smart things connecting with other smart things to solve problems in novel ways. But we hear much less about where and how human intelligence fits into the mix.
How do clever people naturally interact with and think about things, whether those things are connected or not? Below, I consider this question for high-end knowledge work, illustrating the way humans naturally think by moving back and forth between two scenes – one that features the Internet of Things (IoT) and one that doesn’t. Using experimental research and actual IoT technologies, I’ll begin to make a case for why and how the IoT should leverage — rather than ignore or interfere with — our natural patterns of thought.

hbr.org


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